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OHQ's records are enough proof of a charge that is payable unless they are revealed to be incorrect. Consumer will certainly use its reasonable efforts to inform OHQ of any kind of invoice disagreement within fourteen (14) days of invoice of an invoice, complying with the procedure described in Area 15. If Customer disputes an invoice, the billing should proceed to be paid promptly nonetheless OHQ will certainly credit or reimburse Consumer if it is later on reasonably determined by OHQ or pursuant to the disagreement resolution procedure described in Section 15 that the billing was incorrect and the Customer is qualified to a credit scores or reimbursement.
Such revisions might consist of, without constraint, modifications to the amounts of the Subscription Charges or Usage Fees for OHQ Paid Services, changes to the use allocations included in the Pricing Plans, and discontinuation of Prices Plans. (a) Each such alteration will certainly work after affordable development composed notice is offered to Client (for instance, by being posted to the OHQ Site), other than that any kind of such alteration that impacts a Selected Paid Service will put on Client beginning at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ offers notification of such revision to Consumer in accordance with Section 16.8.
If Client does not terminate its use of any type of afflicted Selected Paid Service before the efficient date of such modification, Consumer will be regarded to have accepted such modification relative to such Selected Paid Service. (b) If a Rates Plan selected by Customer is discontinued, OHQ will provide Client with practical development notice of no much less than thirty (30) days and Client will be provided the choice of choosing a brand-new Pricing Strategy from then-current pricing plans offered by OHQ.
For avoidance of doubt, this paragraph does not relate to changes to the Catalog, which are resolved in Area 7 (receptionist answering service).1. Client represents that all info supplied by Customer and its customers to OHQ (consisting of, without restriction, all call info and info regarding Consumer's Credit score Card) is accurate, current and complete at the time it is supplied to OHQ
Customer should in all times adhere to all laws, policies, criteria and codes relevant in connection with its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Consumer will not make use of any type of OHQ Offerings to involve in, or to urge or help others to involve in, any illegal or deceptive tasks.
If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Customer will sustain the suitable Membership Charge for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Asked For Discontinuation Date, or needs to Client not state an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.
Where Consumer terminates pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Customer until the last day of the Final Paid Solution Term (subject to reinstatement charges under provision 10.3(e)) and the extra balance of the Prepaid Use Credit scores will certainly be retained by OHQ for future use by Customer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).
(b) Adhering to discontinuation of any OHQ Solution, OHQ will not be responsible by any means for answering calls, taking or supplying messages, or executing any kind of other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Client's Account and Customer's access to the Account.
(e) Adhering to discontinuation of any type of OHQ Providers, OHQ will have no obligation to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Providers, OHQ might require that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Info collected by OHQ from Customer and its customers might be utilized, disclosed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Site ("") and as might be amended every now and then.
The Controller hereby selects the Cpu relative to handling tasks undertaken in the training course of the arrangement of receptionist services. OHQ and Customer acknowledge and agree that the Cpu goes through the following commitments: The Cpu will adhere to the pertinent Data Protection Rules and should: (a) only act upon the written guidelines of the Controller and make sure those acting under their authority do the same; (b) guarantee that people processing the information go through an obligation of self-confidence; (c) utilize its ideal endeavours to safeguard and protect all individual data from unauthorised or unlawful processing, consisting of (however not limited to) unintended loss, devastation or damages; (d) guarantee that all processing fulfills the demands of the GDPR and related Data Security Legislation; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of designated adjustments concerning Sub-Processors; they implement a composed contract including the very same data defense commitments as established out in these Terms; understand that any type of failure for the Sub-processor to abide by the Data Security Laws, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in giving subject access and allowing information topics to exercise their rights under the Data Defense Laws.
The Controller shall execute ample and suitable onboarding and due diligence look for all Processors, with a complete evaluation of the obligatory Data Protection Legislation needs. The Controller will validate that the Processor has appropriate and recorded procedures for data breaches, information retention and data transfers in location. The Controller will obtain evidence from the Cpu as to the: (a) confirmation and dependability of the employees made use of by the Processor; (b) any certificates, accreditations and plans as described in the onboarding process; (c) technical and operational steps made use of in protecting the Personal Data; and (d) treatments in position for enabling data based on exercise their civil liberties, consisting of (but not restricted to), subject access demands, erasure & correction treatments and limitation of processing actions.
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